BUS-12-60 - Lean Process and Six Sigma

Six Sigma is a structured, data-driven process of solving critical issues from a business perspective that we haven't been able to solve with current methodology. Six Sigma is the single most effective problem-solving methodology for improving business and organizational performance. The common measurement scale is called the Sigma capability or Z and is a universal scale. It is a scale like a yardstick measuring inches or a thermometer measuring temperature. The scale allows us to compare business processes in terms of the capability to stay within the quality limits established for that process. The Sigma scale measures Defects per Million Opportunities (DPMO). Six Sigma equates to 3.4 defects per million opportunities.

What you will learn:

  • Understand the scope and breadth of a Lean Six Sigma initiative.
  • Gain an understanding of what waste is and how to identify it so that it can be reduced.
  • Become aware of variation and techniques to reduce it. 
  • Become familiar with the DMAIC team project model.
  • Be aware of the infrastructure needed to support a Lean Six Sigma effort.

What topics are covered?

Lesson 1: What is Lean Six Sigma
  • Learn what Lean Six Sigma is
  • The basics of Lean Six Sigma
  • Combining Lean and Six Sigma for a comprehensive improvement strategy
Lesson 2: Improvement Methodologies
  • Value stream mapping
  • Eliminating waste
  • Incorporating the 5S's
  • Starting the DMAIC Project Cycle
Lesson 3: Supporting Infrastructure
  • Understanding the roles in Lean Six Sigma: the Leadership Team, Champions, Black Belts, Green Belts, Project Teams
Lesson 4: Application of Lean Six Sigma
  • Lean Six Sigma in manufacturing, the office, order entry, warehousing and distribution, sales and R&D
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