BUS-12-46 - Performance Management

The effectiveness of an organization in terms of whether or not it is meeting its mission or goals can be determined by engaging in performance management. Personnel Management, performance management consists of five components: "Planning work and setting expectations, continually monitoring performance, developing the capacity to perform, periodically rating performance in a summary fashion, and rewarding."

What you will learn:

  • The role of goal setting in performance management.
  • Tools to help your employees set and achieve goals.
  • A three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
  • Motivational tools and techniques.

What topics are covered?

  • Performance Management in Perspective
  • Overall Goal and Basic Steps
  • Key Terms
  • Performance Plan
  • Performance Appraisal
  • Development Plan
  • Performance Management: Benefits and Concerns
  • Performance Management During Rapid Change
  • Performance Measurement: Guidelines, Myths and Examples
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