BUS-12-55 - Negotiation Skills

Negotiation is a key skill that, when mastered, can enhance communications and provide better results from communication. This two-day course will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to negotiation challenges, how to create win-win solutions, and how to create sustainable agreements.

What you will learn

  • Understand the basic principles of negotiation
  • Prepare for negotiation
  • Respond to challenges
  • Create win-win situations
  • Develop sustainable agreements

What topics are covered:

  • Define negotiation.
  • Use key success strategies.
  • Apply different negotiation approaches.
  • Establish rules that lead to effective negotiation.
  • Effectively prepare the research that is required to negotiate, including your BATNA, WATNA, WAP, and ZOPA
  • Set limits.
  • Maintain composure when things get heated.
  • Collaborate and foster cooperation.
  • Remain focused.
  • Keep an open mind.
  • Decide what kind of relationship we wish to foster.
  • Use additional resources and expertise.
  • Keep an open mind.
  • Create a sustainable agreement.
  • Incorporate everyone’s perspective.
  • Gain consensus.
*Ask for corporate rates

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