BUS-12-56 - Body Language Basics

We are constantly communicating, even when we are not speaking. Unspoken communication makes up over half of what we tell others and they tell us. It affects our work and personal relationships. Improves negotiating, management, and interpersonal skills by correctly interpreting body language and important signals.

What you will learn:

  • Define body language
  • Understand the benefits & purpose of interpreting body language
  • Learn about translating gestures into words
  • Understand the differences between open & closed body language
  • Understand common body language mistakes & how to avoid them
  • Gain insight into the differences in body language between genders
  • Understand the signals you're sending to others
  • Learn the role facial expressions play in body language
  • Learn how the proper body language in business can strengthen negotiating strategies
  • Understand how body language can expose deception
  • Learn how to improve one's own body language
  • Learn how to match words with movement to instilltrust

What topics are covered?

Getting Started Communicating with Body Language
  • Learning a New Language
  • The Power of Body Language
  • More than Words
  • Actions Speak Louder than Words
Reading Body Language
  • Head Position
  • Translating Gestures into Words
  • Open vs. Closed Body Language
  • The Eyes Have It
Body Language Mistakes
  • Poor Posture
  • Invading Personal Space
  • Quick Movements
  • Fidgeting
Gender Differences
  • Facial Expressions
  • Personal Distances
  • Female Body Language
  • Male Body Language
Facial Expressions
  • Linked with Emotion
  • Micro-Expressions
  • Facial Action Coding System (FACS)
  • Universal Facial Expressions
Body Language Business
  • Communicate with Power
  • Cultural Differences
  • Building Trust
  • Mirroring
Lying and Body Language
  • Watch Their Hands
  • Forced Smiles
  • Eye Contact
  • Changes in Posture
Improve Your Body Language
  • Be Aware of Your Movements
  • The Power of Confidence
  • Position and Posture
  • Practice in a Mirror
Matching Your Words to Your Movements
  • Involuntary Movements
  • Say What You Mean
  • Always Be Consistent
  • Actions Will Trump Words
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